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App Protection & Emergency Support

Your app runs your business. Nothing is protecting it.

Most live apps have no monitoring, no response plan and nobody already familiar with the system.

When payments, logins or data fail, you need a clear route from detection to recovery.

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Three ways to protect your app.

Billed yearly. Defined support hours, not open-ended promises. 30 days' notice to cancel, any time.

Essential

$599/year

Includes up to 4 hours of emergency engineering support a year

  • Annual app health review
  • Monitoring and alerts, so you find out before your customers do
  • Platform and app store requirement updates
  • Emergency support access with severity-based triage
  • Preferential rates on additional emergency work
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Most popular

Standard

$1,249/year

Includes up to 10 hours of emergency engineering support a year

  • Everything in Essential
  • Priority triage within 24 hours
  • Quarterly app health checks
  • App store submissions handled for you
  • Minor maintenance included within your annual hours
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Priority

$2,499/year

Includes up to 24 hours of emergency engineering support a year

  • Everything in Standard
  • Priority response and a dedicated urgent support channel
  • Regular preventative reviews
  • Priority access to Webnux engineers
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250+digital products delivered
CertifiedAdalo Expert & Community Leader
UK registeredWebnux Ltd
US · UK · Australiaclients supported internationally
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Choose a time that works for you. We’ll confirm what your app needs and which plan fits.

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What your App Protection plan covers

  • Your app goes down
  • It's removed or suspended from the App Store or Google Play
  • Payments stop working
  • Logins stop working
  • A key integration fails
  • You're locked out of your own accounts
  • Data loss or a security problem

Not covered: new features, redesigns, adding things you've decided you want. Those are quoted separately, and plan holders get priority.

What happens the day you need us

Reduce downtime where possible. Where possible, we first establish a temporary fallback to reduce downtime while the underlying issue is resolved.

Then the actual problem gets fixed. Not patched over.

Then you find out what caused it, so you're not paying for the same failure twice.

Why trust Webnux

Apps already protected by Webnux

Webnux supports live apps and business systems used by real customers. Client names, logos and testimonials will appear here only when the customer has given permission.

Led by Ali Bazzi, Founder & AI Product & Software Consultant. 250+ digital products delivered. Certified Adalo Expert and Community Leader. Webnux Ltd is a registered UK company.

How it works

From call to protected app.

  1. 01
    Book a callTell us what’s happening and we’ll recommend the right protection.
  2. 02
    Plan recommendationYou receive the right protection plan for what your app actually needs.
  3. 03
    PaymentYou choose the plan and complete payment before protection begins.
  4. 04
    Protected appMonitoring, defined support and the agreed response process are put in place.

Straight answers

Do you cover apps you didn't build?

Yes. That's most of this.

What platforms?

Adalo, Bubble, Glide, Softr, FlutterFlow, AI-generated apps, and custom web apps.

I've lost access to my own app. Can you still help?

Yes, and it's common. Getting you back in control of your own accounts is usually the first thing we do.

What if nothing breaks all year?

That's exactly the goal. The best outcome is that nothing breaks because potential issues are identified early. Your plan gives you ongoing oversight, priority access to support, and a team that already understands your app if something does happen.

What if my app needs work before it's stable?

Every protected app starts with a call. If your app needs stabilisation before joining the plan, we'll tell you upfront: that work is quoted separately, so the plan never becomes an open-ended repair bill.

Am I locked in?

No. 30 days' notice.